Payments. Online Payment by Bank Card


Our website is connected to internet acquiring, and you can pay for the Service using a Visa or Mastercard bank card. After confirming the selected Product or service, a secure window with the payment page of the processing center TipTop Pay will open, where you will need to enter your bank card details. For additional cardholder authentication, the 3-D Secure protocol is used. If your issuing bank supports this technology, you will be redirected to its server to complete additional verification. Please check the rules and methods of additional authentication with the bank that issued your card.

The online payment service is carried out in accordance with the rules of the international payment systems Visa and MasterCard, based on confidentiality and payment security principles. The most up-to-date methods of data verification, encryption, and transmission via secure communication channels are used. Bank card data is entered in a secure window on the TipTop Pay payment page.

On the payment page, you are required to enter: card number, cardholder name, card expiration date, and a three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All required data is displayed on the bank card itself.

CVV2 / CVC2 is a three-digit security code located on the back of the card.

Next, in the same window, a page of your issuing bank will open for entering the 3-D Secure code. If you do not have a static 3-D Secure password set up, it will be sent to your phone number via SMS. If the 3-D Secure code does not arrive, you should contact your issuing bank.

3-D Secure is a modern card payment security technology for online transactions. It allows for reliable verification of the cardholder’s identity and significantly reduces the risk of fraudulent transactions.



Security Guarantees


The TipTop Pay processing center protects and processes your bank card data in accordance with the PCI DSS 3.0 security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further transmission is carried out via secure banking networks with the highest level of reliability. TipTop Pay does not transfer your card data to us or any third parties. For additional cardholder authentication, the 3-D Secure protocol is used.

If you have questions regarding a completed payment, you may contact the customer support service of the payment provider via email: support-kz@tiptoppay.inc.



Security of Online Payments


The personal information you provide (name, address, phone number, email, credit card number) is confidential and not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our web server.

The security of internet payment processing is guaranteed by LLP “TipTop Pay Kazakhstan”. All operations with payment cards are carried out in accordance with the requirements of VISA International, MasterCard, and other payment systems. During data transmission, specialized security technologies for card online payments are used, and data processing is performed on a secure high-tech server of the processing company.

Payment by bank cards is secure because:
• The authorization system guarantees that the buyer’s payment card details (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, as this data is not stored on the authorization server and cannot be stolen.
• The buyer enters payment data directly into the TipTopPay authorization system, not on the merchant’s website, therefore payment card details are not accessible to third parties.